About us

Located in Scottsdale, Arizona, Best Practice Management is a behavioral health practice management and consulting company.

Our professional background is rooted in insurance administration, office management, small business start-up/development, and marketing, making our company uniquely capable of helping you reach your practice/business goals.

Effie Carlson began Best Practice Management in 2009 as a response to an industry-wide need for a practice resource that is tailored for each client. Although, Effie is no longer working at the business she began, her influence is still a part of the Best Practice Management DNA.

Terry Fleming, owner, manager is a fusion of many talents with know-how and experience in small business, insurance, management, customer service and technology. Terry is a longtime resident of Scottsdale, Arizona, where he lives with his wife Barbara.

Shannon Peyton has been a valuable member of the BPM team since 2010 and has a background in in-person and online teaching, website development, and medical insurance. A longtime resident of Mesa, Arizona, she enjoys exploring her creative side making ceramic pots.